Introduction
The Quality-Cum-Cost Based Selection (QCBS) method is a widely adopted procurement approach for hiring consultants and professional services in public infrastructure projects. It balances technical competence and cost-effectiveness, making it suitable for complex, design-sensitive, and advisory assignments.
However, the success of a QCBS contract depends not just on selecting the right bidder, but on having a well-drafted contract that outlines roles, rights, and responsibilities. Neglecting essential clauses can result in project delays, disputes, or financial risk to the contracting agency or the consultant.
This article outlines the critical clauses that must be included in a QCBS contract to ensure clarity, legal compliance, and performance accountability.
1. Scope of Work and Deliverables
Every QCBS contract must begin with a detailed and unambiguous scope of work. It should define the consultant’s obligations, key activities, timelines, and expected outputs.
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Mention all intermediate and final deliverables (e.g., inception reports, feasibility studies, final designs).
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Specify the format, frequency, and review process for each deliverable.
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Include milestone-based submission timelines tied to payments.
2. Evaluation and Scoring Framework
Although evaluation happens before contract signing, the methodology must be referenced in the contract for transparency.
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State the weightage distribution (e.g., 80% technical, 20% financial).
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Define how the final score was computed and the basis for selection.
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Mention the validity period of the proposals (usually 90–120 days).
3. Key Personnel and Staffing Commitments
One of the most critical aspects of QCBS contracts is the expertise of nominated key staff.
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List key personnel by name and designation.
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Prohibit unauthorized substitution, and allow only with equally or better-qualified replacements approved by the client.
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Define mobilization timelines, especially for international experts.
4. Payment Terms and Milestone Linkages
Consultants under QCBS are typically paid based on deliverables or phase-wise progress.
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Link each payment to specific outputs and acceptance by the client.
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Clarify invoice submission process, tax responsibilities, and currency.
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Include provisions for advance payment, retention, or performance-based incentives.
5. Intellectual Property and Data Ownership
This clause defines who owns the outputs created during the consultancy.
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Usually, the client owns all reports, drawings, and software developed under the contract.
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Consultants may retain the right to use generic know-how, but not project-specific data without written permission.
6. Confidentiality and Conflict of Interest
To protect sensitive information and avoid bias:
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Consultants must maintain strict confidentiality of all project-related data.
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A clear conflict of interest clause should bar consultants from working on competing projects or serving related contractors during or after the assignment.
7. Termination Clause
This clause safeguards both parties in case of non-performance or external disruptions.
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Include termination for default (due to delay or quality issues).
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Include termination for convenience (by the client with notice).
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Define financial settlement, return of documents, and staff demobilization procedures.
8. Dispute Resolution Mechanism
A standard requirement in all government contracts, this clause should:
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Establish a multi-stage resolution path: negotiation → mediation → arbitration.
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Specify the jurisdiction and governing law (usually the client’s country or state).
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Allow for an independent dispute board if the project is high-value or donor-funded.
9. Liquidated Damages and Penalties
To enforce compliance:
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Set pre-defined penalty rates for delay in deliverables or substandard work (e.g., 0.1% of contract value per day of delay).
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Cap total penalties (e.g., up to 10% of the contract amount).
10. Force Majeure
This clause covers unforeseeable events like natural disasters, war, or pandemics that prevent performance.
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Allow time extensions or suspension without penalties.
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Define what is considered a force majeure event and how parties should notify each other.
11. Performance Guarantee or Security Deposit
Especially for large contracts:
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Require a performance bank guarantee (typically 5–10% of the contract value).
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Define the conditions of forfeiture and release upon satisfactory project completion.
12. Amendment and Variation
A flexibility clause allows for contract changes:
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Require written agreement by both parties for any scope changes.
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Outline the procedure for modifying timelines, payment terms, or deliverables.
Conclusion
A QCBS contract isn’t just a legal formality — it is the governance backbone of a high-stakes, knowledge-based engagement. Including these key clauses ensures clarity, prevents disputes, and drives quality outcomes.
Whether you're a government department procuring technical services, or a consultant entering a long-term engagement, overlooking these provisions can lead to misunderstandings, underperformance, or even litigation.
For maximum effectiveness, QCBS contracts should be drafted with technical, legal, and procurement inputs, and tailored to the complexity of the project.
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